Dementia Care Home

Wellfield House

38-44 Athol Road, Manchester, Greater Manchester, M16 8QN

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds23
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2018-10-13

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-10-13

  • Is this home safe?

    Good
    The Safe domain was rated Good at the November 2020 inspection. The published summary does not include specific observations about staffing ratios, falls management, medicines administration, or infection control practice. A Good rating indicates inspectors were satisfied with safety arrangements at the time of the visit. The home is a 23-bed residential home, not a nursing home, so clinical risk is managed alongside personal care. No concerns or requirements were recorded.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the November 2020 inspection. This domain covers training, care planning, healthcare access, and food provision. The published summary does not include any specific detail about dementia training content, how care plans are written or reviewed, GP access arrangements, or food quality. No requirements or recommendations were recorded. Dementia is listed as a specialism, which means the home should be able to describe what specific dementia competencies staff are trained in.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the November 2020 inspection. This domain assesses whether staff are kind, respectful, and treat residents with dignity and as individuals. The published summary includes no specific inspector observations, no quotes from residents or relatives, and no examples of practice such as use of preferred names, responses to distress, or privacy during personal care. A Good rating means inspectors were satisfied, but the evidence behind it is not visible in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the November 2020 inspection. This domain covers activities, individual engagement, end-of-life care planning, and how the home responds to complaints. The published summary includes no detail about what activities are offered, whether they are tailored to individual interests and abilities, how one-to-one engagement is provided for people who cannot join group sessions, or how end-of-life wishes are recorded and honoured. No complaints or concerns were highlighted.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the November 2020 inspection. The registration record names a registered manager, Miss Jenna Elizabeth Macdonald, and a nominated individual, Mrs Sarah Wooliscroft, indicating defined accountability. The published summary does not describe management visibility, staff culture, governance systems, how incidents are reviewed, or how the home responds to feedback. A July 2023 monitoring review found no evidence requiring a reassessment of the rating, suggesting no significant concerns have emerged since the inspection.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Wellfield House specialises in dementia care alongside general support for older adults. They work with residents over 65 who need varying levels of assistance with daily living. The home has experience supporting people at different stages of their dementia journey. Staff understand the importance of maintaining routines and creating a familiar environment for residents with memory care needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Wellfield House holds a Good rating across all five inspection domains, but the published report contains very little specific detail, observations, or direct testimony. Scores reflect the positive overall rating while being honest that the evidence base is thin.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

Wellfield House at 38-44 Athol Road, Manchester was rated Good across all five inspection domains. The most recent published inspection findings are dated November 2020, with a monitoring review conducted in July 2023 confirming no change to the rating. The home is registered for 23 beds and specialises in dementia care and care for adults over 65. A named registered manager and nominated individual are in post, which indicates an accountable leadership structure. The main uncertainty here is straightforward: the published report text is very limited and contains almost no specific observations, resident or family quotes, or detailed evidence. A Good rating is genuinely reassuring, but it tells you little about what day-to-day life looks and feels like for your parent. The inspection is also now several years old. Before making a decision, visit in person and ask to see the staffing rota for a recent week (counting permanent versus agency staff, especially on nights), ask how dementia training is delivered and assessed, and ask how often the home contacts families and in what format. These are the gaps the published findings cannot fill.

The three questions to ask when you visit

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In Their Own Words

How Wellfield House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Wellfield House says about itself

Specialist dementia care for older adults in Manchester

Residential home in Manchester: True Peace of Mind

Wellfield House in Manchester provides residential care for people over 65, with particular expertise in supporting those living with dementia. The home welcomes families looking for specialised care in the North West region.

Care & specialisms

Who they care for

    The team at Wellfield House specialises in dementia care alongside general support for older adults. They work with residents over 65 who need varying levels of assistance with daily living.

    How they describe their dementia care

    The home has experience supporting people at different stages of their dementia journey. Staff understand the importance of maintaining routines and creating a familiar environment for residents with memory care needs.

    “To learn more about their approach to dementia care, consider arranging a visit to see if Wellfield House might suit your family's needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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